Terms of Service

1. Acceptance

These Terms govern your use of the importtod365.com website and the ImportToD365 service (the "Service"), operated by Hexabyrd LLC ("Hexabyrd", "we"). By using the website, creating an account or purchasing a plan, you accept these Terms on your own behalf and, where applicable, on behalf of the organization you represent. If you don’t agree, don’t use the Service.

2. The Service

ImportToD365 is a SaaS tool for importing data into Microsoft Dynamics 365 (Dataverse). It includes pre-import file validation, error correction in the Fix Center, detection of possible duplicates against the live CRM, and import of new records with a downloadable report.

The Service only creates new records approved by the user: it doesn’t modify or delete existing CRM records. It works with Dataverse / Dynamics 365 online.

ImportToD365 is not a Microsoft product and is not affiliated with Microsoft Corporation.

3. Accounts and access

The Service is intended for professional (B2B) use. Access is through a Microsoft Entra ID work account.

You are responsible for the confidentiality of your organization’s credentials and for all activity under your account.

You must have the authority to connect your organization’s Dynamics 365 environment and to create records in it.

4. Plans, pricing and billing

The Service is offered under the plans published on the pricing page (Free, one-time packs and the Pro subscription) and under custom plans agreed in writing. Prices are in US dollars and don’t include any applicable taxes.

Only rows successfully written to Dynamics 365 are deducted from your quota. Invalid records, possible duplicates you don’t approve and rows you discard don’t use quota.

Packs: one-time payment, valid for 12 months from purchase, with no automatic renewal. Rows not used within that period expire and don’t carry over.

Pro: monthly subscription per organization, billed in advance, that renews automatically until you cancel it. When you cancel, you keep access until the end of the paid period.

Payments are processed through Stripe. Unless applicable law provides otherwise, amounts paid are non-refundable.

We may change prices with prior notice. A price change doesn’t affect packs already purchased or the current subscription period.

5. Your data

The files and records you upload are yours: we claim no rights over them. You represent that you have the right to process them, including any third-party personal data they may contain (contacts, leads, customers).

We process them solely to validate them, run the import you confirmed and generate your report. Each import’s data is automatically deleted from our servers after 7 days; the report you download is your permanent record.

6. Acceptable use

You may not:

Use the Service for illegal or fraudulent activities, or to process data you don’t have the right to process.

Attempt to access another organization’s data or third-party systems through the Service.

Circumvent the Service’s technical limits (quotas, file size, usage limits).

Resell, sublicense or redistribute the Service without Hexabyrd’s written authorization.

Reverse engineer the software.

7. Intellectual property

The software, the ImportToD365 brand, the texts, the design and the documentation are owned by Hexabyrd. We grant no license over them beyond what is necessary to use the Service under these Terms.

8. Warranties and limitation of liability

The Service is provided "as is", without warranties of any kind, to the fullest extent permitted by applicable law:

We don’t guarantee that the Service will be uninterrupted or error-free.

We are not responsible for errors in the source data or for mapping, correction or approval decisions made by the user.

Our maximum cumulative liability to you is the amount you paid for the Service in the 12 months before the claim.

9. Suspension and termination

You can stop using the Service and cancel your subscription at any time. We may suspend access if we detect use that violates these Terms or non-payment.

On termination, your import data is deleted according to the retention window in effect.

10. Changes

We may change these Terms with 15 days’ prior notice by email to registered users. Continued use of the Service after that period means you accept the new Terms.

11. Governing law

These Terms are governed by the laws of the Argentine Republic. For any dispute, the parties submit to the jurisdiction of the ordinary courts of the Autonomous City of Buenos Aires, without prejudice to data protection rules that are mandatorily applicable in your jurisdiction.

12. Contact

Use the contact form or email us: Show email