Does ImportToD365 use AI?+
No, and that’s on purpose. Mapping suggestions compare your column names with Dataverse fields, and validations are rules you can verify: format, required fields, references and possible duplicates. You make every decision. What ImportToD365 does is protect the data your AI reads afterwards.
Does it connect to Copilot or my agents?+
No. ImportToD365 works one step earlier: it controls what goes into Dynamics 365 / Dataverse, which is where Copilot, agents and search read from. It doesn’t need to integrate with them.
Does it clean the data I already have in the CRM?+
No. ImportToD365 guards what goes in: it doesn’t modify, merge or delete existing records. What it does is use your CRM as the reference, comparing every new row against what you already have so you don’t add duplicates.
What do I need to get started?+
A Microsoft account with access to Dynamics 365 / Dataverse online and permission to create records in the entity you’re importing into. Nothing gets installed in your Dynamics: it’s a web app that works with your own permissions.
Can you modify or delete existing data in my CRM?+
No. By design, ImportToD365 only creates the new records you approved in the diagnosis. It never updates or deletes existing records. If we detect a possible duplicate, we show it to you side by side and you decide whether it goes in.
How does it detect duplicates?+
It uses the duplicate detection rules published in your organization and, if the entity has none, default rules (for example, email or phone for contacts). It compares every row against your live CRM and against the rest of the file, and shows you each match next to the record that already exists so you can decide.
Do my plugins, workflows and Power Automate flows run?+
You choose before importing. We show you which automations that entity has and you decide whether they run. On large imports, flows are off by default so you don’t trigger thousands of emails or tasks. Skipping plugins requires your user to have that privilege in Dynamics.
Can I try a few rows before importing everything?+
Yes. With a test import we create the first 10 rows and pause: you check them in Dynamics and, if everything looks right, you continue with the rest without duplicating the test rows.
What happens if the connection drops or I close the browser?+
The import runs on our servers, not in your browser. If your Microsoft session expires, it pauses on its own and you resume it where it left off, without duplicating rows.
What happens to the rows that fail?+
They stay in the report with the exact reason for each one. With “Fix and retry” they go back to the assistant in one click: you fix them and import them without building a new Excel file. Rows already created are not repeated.
Which files does it accept?+
Excel (.xlsx or .xls) and CSV, up to 50 MB. If the file has several sheets, you choose which one to import. Starting from scratch? Download a template for the entity from the assistant.
Which entities are supported?+
Lead, Contact, Account, Opportunity and Product. Need another entity or a custom feature? Tell us and we’ll look into it.
Can I try it before paying?+
Yes. The Free plan includes 500 rows per month, with every feature and no credit card. Questions about packs, Pro and quota are answered in Pricing.
Does it handle sensitive data securely?+
You sign in with your Microsoft account (Entra ID) and the tool works with your own Dynamics permissions: it never sees or stores your password. Your data is processed transiently to validate and import. You download your Excel report and, a few days later, the import data is deleted from our servers. The details are in Security & architecture.
Does it work with on-premises environments?+
For now only with Dataverse / Dynamics 365 online.